Service

Keep the line you already have running

If CMD built your equipment, we can keep it in service: replacement parts, retrofits, and support from the people who engineered it in the first place.

Contact support

In summary

This page is for owners of Custom Metal Designs equipment. CMD supplies replacement and wear parts, technical support, and retrofits for the conveyors, robotic cells, and packaging lines it has built, some of which have been in service for decades.

Because CMD engineered and fabricated the original machine, the drawings and the people who made it are still here. That makes sourcing the right part, or upgrading a section without replacing the whole line, faster than starting from scratch with a general supplier.

For owners of CMD equipment

What aftermarket covers

The goal is uptime. Whether you need a wear part before your next planned stop or a section upgraded to run a new bottle, the aftermarket team works from the original build.

01
Replacement and wear parts
Matched to your machine's original drawings.
02
Technical support
Troubleshooting from CMD engineers.
03
Retrofits and upgrades
To handle a new bottle, rate, or format.
04
Refurbishment
Of older CMD equipment, to extend its service life.

How to get support

Step 1: Get in touch
Reach the team with your machine and roughly what you need. It goes straight to the Aftermarket team.
Step 2: Identify the part or issue
We pull the original build records to match the exact part or diagnose the problem, so you get the right item the first time.
Step 3: Quote and dispatch
You get a price and lead time. Once approved, the part ships or the retrofit is scheduled.